E-Commerce Activation for Bank Syariah Indonesia Debit Card
Role
Product Designer, UI/UX Consultant
Teams
UX Writer, UX Researcher, Business Analyst, Product Owner
Platform
Mobile App
Timeframe
2024
Category
FinTech, Mobile Banking
Role
Product Designer, UI/UX Consultant
Teams
UX Writer, UX Researcher, Business Analyst, Product Owner
Platform
Mobile App
Timeframe
2024
Category
FinTech, Mobile Banking
Enabling online purchases with BSI VISA debit cards and simplifying e-commerce activation to overcome previous challenges and support growth.
Role
Product Designer, UI/UX Consultant
Role
Product Designer, UI/UX Consultant
Teams
UX Writer, UX Researcher, Business Analyst, Product Owner
Teams
UX Writer, UX Researcher, Business Analyst, Product Owner
Platform
Mobile App
Platform
Mobile App
Timeframe
2024
Timeframe
2024
Category
FinTech, Mobile Banking
Category
FinTech, Mobile Banking
E-Commerce Activation for Bank Syariah Indonesia Debit Card
Role
Product Designer, UI/UX Consultant
Teams
UX Writer, UX Researcher, Business Analyst, Product Owner
Platform
Mobile App
Timeframe
2024
Category
FinTech, Mobile Banking
Role
Product Designer, UI/UX Consultant
Teams
UX Writer, UX Researcher, Business Analyst, Product Owner
Platform
Mobile App
Timeframe
2024
Category
FinTech, Mobile Banking
Enabling online purchases with BSI VISA debit cards and simplifying e-commerce activation to overcome previous challenges and support growth.
Role
Product Designer, UI/UX Consultant
Teams
UX Writer, UX Researcher, Business Analyst, Product Owner
Platform
Mobile App
Timeframe
2024
Category
FinTech, Mobile Banking
Project Summary
Project Summary
Project Summary
Many BSI customers couldn’t use their debit cards for online shopping, which made everyday things, like ordering food or buying from e-commerce stores way more difficult than it should be. Unlike other banks, users simply couldn’t use their debit cards for online shopping because there was no activation feature in place, and that was becoming a big pain point. So, we set out to design a simple, secure way for users to activate e-commerce transactions on their VISA debit cards, making it easy to shop online.
Many BSI customers couldn’t use their debit cards for online shopping, which made everyday things, like ordering food or buying from e-commerce stores way more difficult than it should be. Unlike other banks, users simply couldn’t use their debit cards for online shopping because there was no activation feature in place, and that was becoming a big pain point. So, we set out to design a simple, secure way for users to activate e-commerce transactions on their VISA debit cards, making it easy to shop online.
Many BSI customers couldn’t use their debit cards for online shopping, which made everyday things, like ordering food or buying from e-commerce stores way more difficult than it should be. Unlike other banks, users simply couldn’t use their debit cards for online shopping because there was no activation feature in place, and that was becoming a big pain point. So, we set out to design a simple, secure way for users to activate e-commerce transactions on their VISA debit cards, making it easy to shop online.
Conclusions:
Bank BCA keeps it super straightforward. However, adding an extra security check for bigger withdrawals could give users more peace of mind.
Bank Mandiri feels more secure with its multiple steps, but it can be a bit rigid, especially when you need to re-enter your PIN.
Conclusions:
Bank BCA keeps it super straightforward. However, adding an extra security check for bigger withdrawals could give users more peace of mind.
Bank Mandiri feels more secure with its multiple steps, but it can be a bit rigid, especially when you need to re-enter your PIN.
Conclusions:
Bank BCA keeps it super straightforward. However, adding an extra security check for bigger withdrawals could give users more peace of mind.
Bank Mandiri feels more secure with its multiple steps, but it can be a bit rigid, especially when you need to re-enter your PIN.
Conclusions:
Bank BCA keeps it super straightforward. However, adding an extra security check for bigger withdrawals could give users more peace of mind.
Bank Mandiri feels more secure with its multiple steps, but it can be a bit rigid, especially when you need to re-enter your PIN.
Reduce redundant verification steps or provide a fast track mode for frequent users who prioritize speed over extra security prompts.
Reduce redundant verification steps or provide a fast track mode for frequent users who prioritize speed over extra security prompts.
Reduce redundant verification steps or provide a fast track mode for frequent users who prioritize speed over extra security prompts.
Reduce redundant verification steps or provide a fast track mode for frequent users who prioritize speed over extra security prompts.
Cardless Transaction Flow
Cardless Transaction Flow
Input Withdrawal Amount Flow
Input Withdrawal Amount Flow
Displaying the informational guide aims to help users notice the amount of cash withdrawal multiples.
Notification Flow
Notification Flow
Set Cash Withdrawal Flow
Set Cash Withdrawal Flow
1. Cardless Transaction Flow
2. Input Withdrawal Amount Flow
Displaying the informational guide aims to help users notice the amount of cash withdrawal multiples.
3. Notification Flow
4. Set Cash Withdrawal Limit Flow
